To ensure trust and authenticity, Airbnb aims to make listing verification mandatory for all new and existing listings. This includes developing verification methods suitable for locations without internet or cell signal. The challenge was to create a verification process that is comprehensive, reliable, and easy for hosts to use, ensuring listings are genuine and accessible.
We partnered with Airbnb to produce three instructional videos to guide hosts through the verification process. These 3D animated videos are meticulously crafted to be clear, engaging, and reflective of Airbnb’s unique personality and charm. This approach ensures hosts are well-equipped to verify their listings, enhancing the overall trust and reliability of the platform.
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